Privacy Policy

Effective Date: 01/01/2025
Last Updated: 11/15/2025

Low Key Roofing Co ("Company," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.cmacroofing.com or affiliated websites, interact with us through online forms, email, phone, or text.
By accessing our website or submitting your information through our contact forms, you agree to the terms of this Privacy Policy.

1. Information We Collect
When you visit our site or use our services, we may collect the following types of information:

Personal Information: Name, phone number, email address, physical address, and other contact details you provide via forms or communications.

Device Information: IP address, browser type, device type, and usage data collected through cookies or analytics tools.

Communication Data: Records of your communication with us via phone, email, or SMS.
 

2. How We Use Your Information
We may use the information we collect for purposes including but not limited to:

Responding to inquiries or service requests

Scheduling estimates or appointments

Providing updates on projects or services

Sending promotional communications, special offers, or service reminders (with your consent)

Improving our website, services, and user experience

Meeting legal obligations and enforcing policies
 

3. Promotional Communication & Opt-In Consent
By submitting your information through any form on cmacroofing.com, you expressly consent to receive communications from Low Key Roofing Co, including:

Phone calls

Text messages (SMS/MMS)

Emails

These communications may include appointment reminders, service updates, or promotional offers.
Message and data rates may apply. Message frequency may vary. You may opt out at any time by replying “STOP” to text messages or by clicking the “unsubscribe” link in emails.
We will never share your mobile number or personal information with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

4. Data Sharing and Disclosure
We do not sell, rent, or share your personal data with third parties for marketing purposes. We may share your data with:

Authorized service providers working on our behalf (under strict confidentiality agreements)

Government or legal authorities when required by law
 

5. Data Security
We implement reasonable technical and organizational safeguards to protect your information. However, no online transmission or storage method is 100% secure. You use the site and provide information at your own risk.

6. Your Rights and Choices
You have the right to:

Request access to your personal data

Correct or update inaccurate information

Withdraw your consent at any time

Request deletion of your data (where applicable by law)

To exercise any of these rights, please contact us at:
📧 [email protected]

7. Updates to This Policy
We reserve the right to modify this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Continued use of our website signifies your acceptance of the revised policy.

8. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
Low Key Roofing Co
9515 Lee Hwy Ste B #123, Ooltewah TN 37363

📧 [email protected]